Team Manager – Processing Job Circular

Team Manager – Processing Job Circular has recently been published. According to the job circular, they will recruit Team Manager – Processing in their organization. In this article, we have covered everything about the Team Manager – Processing job circular.

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Team Manager – Processing Job Details

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About the post of Team Manager – Processing

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Educational Qualifications and Experiences

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Salary Range

The salary range is specified by post name and other factors like company policy. For this post the salary range is 760000 to 760000 INR.

Team Manager – Processing Job Details

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Job Details

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The mighty Job Description of Team Manager – Processing Job Circular

Job DescriptionAbout The Company:It is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology know how, domain, and process expertise. The accolades has been garnering can be attributed to their undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of their esteemed customers. It has been recently felicitated by the Economic Times as the most distinguished digital company 2015. They have also been ranked 29 of 100 largest financial technology vendors by American Banker and BAI in the FinTech Forward Top 100 rankings.The Role:Team Manager (Processing) – The Processing Team Manager (TM) primary responsibilities include guiding the Processors to daily, weekly and monthly production goals, while ensuring the level of expected service, quality and integrity of the loans are maintained. The Processing TM will be responsible for having one–on-one mentoring sessions with the team members to instill awareness of the team member’s goals, any challenges or areas of focus, and ensuring opportunities are addressed with a plan identified for success. The Processing TM will serve as a communication liaison to ensure that changes are effectively communicated to their team members and as an escalation path for member satisfaction and/or scope clarification or changes. Candidates must possess a strong sense of urgency with an ability to work in a team environment, maintaining excellent organizational, communication, and PC skills.Key Responsibilities:

• Manage team consisting of 10-15 Jr. Processors and Processors
• Monitor and send daily production emails with quality/production tips, current production challenges, plans to maintain Service Level Agreements, etc.

• Motivate and lead team to success using recognition, team building activities and positive reinforcement
• Set and manage to production and quality expectations
• Pipeline Management to ensure SLA metrics are met each day and loan assignment is compliant with licensing requirements
• One-on-One mentoring, weekly or as needed, for team members who are not meeting the production and/or quality expectations (inform Unit Manager of any recurring performance issues, develop action plans to address)
• Document all One-on-One coaching sessions to identify and track improvement
• Hold daily/weekly huddles to discuss results from previous days, changes, etc.
• Function as a SME and lend assistance for questions and scenarios
• Ensure trends are provided to Unit Manager for implementation of job aids, training tool updates, etc.
• Maintain current knowledge of client scope requirements and processes
• Assist in resolving processing issues or customer escalations as they arise
• Assist Processors in understanding underwriting decisions and conditions
• Monitor and approve timecards in ADP
• Address personnel issues with guidance from Unit Leader and Human Excellence team
• Complete performance reviews
• Ensure no Personal and/or Proprietary Information (PPI) is present in team area

• Skills Required:

• Thorough working knowledge of Fannie Mae and Freddie Mac underwriting guidelines and automated underwriting engines
• Acts as a champion for the customer/client, ensuring decisions and actions help achieve their goals
• Ability to manage risks while ensuring optimal value and outcomes are achieved
• Demonstrate a bias for action and a commitment to achieving sustainable results
• Demonstrate visible commitment to Digital Risk and client core values
• Ability to develop and align the talent needed to meet business goals
• Strong analytic, interpersonal, and verbal and written communication skills
• Detail oriented
• Ability to work in a flexible and production oriented environment
• Must be able to promote and foster a positive work environment
• Must be able to work in a high stress environment while delivering a high-level of customer service
• Must be willing and able to work as part of a team
• Good computer knowledge-paperless environment
• NMLS-MLO Licensure preferred
• Candidates must be available to work outside of normal business hours when necessary

Qualifications & Experience:

• Any Graduate.
• 5+ Years of total experience.
• Minimum 3+ years Origination background with supervisory experience.
• Processing experience within past 3 years.
• 2 Years Team Leader experience on paper.

Required Skills US Mortgage, Origination, Processing, Team LeadEducational Qualification Any GraduateOct 22, 2024Pay Rate760000 – 1100000 INR Per Annum5 – 10 Years Exp.1 Vacancy

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