Service Delivery Controller Job Circular
Service Delivery Controller Job Circular has recently been published. According to the job circular, they will recruit Service Delivery Controller in their organization. In this article, we have covered everything about the Service Delivery Controller job circular.
We have written about the published date, application link etc. We have also covered the salary in AUD, location of the job place and other things related to this job for your help. We collected the circular from authentic source. Full details about this job circular has been added in one place here. You can follow this & apply for the Service Delivery Controller job easily.
Service Delivery Controller Job Details
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About the post of Service Delivery Controller
Chandler Macleod recruits people regularly in their organization. The post name of the job is important before applying. Here we have listed the post name(s) of job. We recommend you to check again the job post name. Post name should be chosen according to your passion Ask yourself, What is your passion? after that you should go through for the rest of application procedure.
Educational Qualifications and Experiences
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Salary Range
The salary range is specified by post name and other factors like company policy. For this post the salary range is 42 to 42 AUD.
Service Delivery Controller Job Details
For your help, we have divided the job circular in some of the criteria. The first section is decorated with company details and the last section is with the job details.
Organization Details
Here is the details overview of the hiring organization. We have collected it from Careerjet. Check the table below.
| Organization Name | Chandler Macleod |
|---|---|
| Organization Address | North Sydney, NSW |
| Circular Published Date | 15/10/2024 |
| Last Date of Application | Not mentioned in the Source |
Job Details
Here are the job details of the Service Delivery Controller Job Circular. Here we have included the vacancy, salary range, job location, and other informations related the this job.
| Job Title | Service Delivery Controller |
|---|---|
| Job Type | Full time |
| Job Category | Described in the Job Description below |
| No. of Vacancy | Mentioned in the Job Description below |
| Salary Range (AUD) | 42 to 42 |
| Expected Salary (AUD) | $42 per hour |
| Job Location | North Sydney, NSW |
| Age Limit for job | Not mentioned but follow the Job Description below , maybe you can find something about Age Limitations |
| Gender | Not mentioned but follow the Job Description below , maybe you can find something about gender |
| Application Fee | Online Application |
The mighty Job Description of Service Delivery Controller Job Circular
As one of the Australia’s largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod’s recruitment business has connected leading-edge projects and employers with outstanding business professionals.Our client is seeking to engage a Service Delivery Controller on a contract for 12 months with potential extension/permanency.
- North Sydney Location, Onsite work, 12 Months Contract with Potential Extension/Permanency
- Looking for someone who wants to excel in Rail industry and grow the career within
- 12 Hours Rotating roster, 6 AM – 6 PM & 6 PM – 6 AM ; $42 Per hour Excl. Super ; Overtime paid as per Rail award Level 6
- Prior Experience in Supply chain/Logistics/Aviation/Emergency Services is a MUST
Position OverviewThe Service Delivery Controller is responsible for coordinating services in real time and within the live run/service delivery horizon. The Service Delivery Controller must ensure communication to key stakeholders in supply chain (e.g. Network Providers, customers, port operations, maintenance providers, Train Crew) to ensure that trains run to schedule and accurate and timely information is provided to all relevant parties relating to train running. Monitor performance to manage variation & get back on plan (based on geographic region)Duties and Responsibilities:
- Responsible for holding network providers accountable for providing the expected service, maintaining a customer focus, and escalating instances to the Team Leader
- Responsible for understanding customer interests and delivering quality services to customers in line with customer expectations
- Responsible as the region specialist to provide:
- Third party supply network liaison
- Understanding on system operating rules
- Understanding on operating methodology
- Labour planning for the relevant area of operations
- Train crew support
- Responsible for minimising the impact of disruptions to the service delivery plan
- Responsible for actively monitoring the delivery of cargoes and cargo assembly in accordance with customer requirements, and in conjunction with the stakeholders
- Responsible for communicating key stakeholder information including train arrival and departure times, and train schedule information to relevant stakeholders, eg network, maintenance
- Compiling timely & accurate train manifest
- Identifying opportunities to minimise cost in service delivery
- Compliance to industrial instruments
- Compliance to Rail Safety Act
- Responsible for managing shift handover of own work
- Identify opportunities to minimise road/vehicle travel for train crew
Our Ideal Candidate will have:
- Good understanding of local geographic conditions, eg customers, network, load points/outs
- Supply chain experience
- Ability to work effectively with ambiguity, variation & dynamic change
- Relevant tertiary or vocational qualifications or similar desirable
- Relevant demonstrated experience in service delivery environment, and customer focussed operations
- Understanding complex rail operations desirable
- Experience in short term labour and or asset planning and rostering or similar desirable
- Exposure to safety and or customer management systems
- Understanding systems to determine root cause
- Knowledge of risk management, safety systems and legislative requirements for rail haulage
- Demonstrated stakeholder engagement and communication skills to negotiate, influence and resolve conflict within a dynamic and complex environment
- Ability to work autonomously under broad direction and direct own work to meet tight deadlines and manage competing priorities
- Strong analytical and problem-solving skills
If you feel you are a suitable candidate submit your application by hitting “Apply for this job”. Alternatively, you can email ashish.bhetwal@chandlermacleod.com for further discussion.Share this jobInterested in this job?Save JobCreate as alertSimilar JobsSCHEMA MARKUP ( This text will only show on the editor. )Part of RGF Staffing ANZ, Chandler Macleod, we get people.sOur specialtiesOur specialtiesAdviceMore from usChandler Macleod acknowledges the Traditional Owners of Country. We pay our respects to the Aboriginal and Torres Strait Islander cultures, and to elders past and present, whose land we stand upon today.
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