Customer Service Job Circular
Customer Service Job Circular has recently been published. According to the job circular, they will recruit Customer Service in their organization. In this article, we have covered everything about the Customer Service job circular.
We have written about the published date, application link etc. We have also covered the salary in MYR, location of the job place and other things related to this job for your help. We collected the circular from authentic source. Full details about this job circular has been added in one place here. You can follow this & apply for the Customer Service job easily.
Customer Service Job Details
From here you will get the details of Customer Service job. Below informations are decorated for you to get all the informations easily. We recommend to go through the post. If you are looking for more govt. or private job circulars, you can visit our category section. We also categorized the job according to the locations, industry etc. So, get rocks with JobCirculars.org.
About the post of Customer Service
Sarang Hae Yo recruits people regularly in their organization. The post name of the job is important before applying. Here we have listed the post name(s) of job. We recommend you to check again the job post name. Post name should be chosen according to your passion Ask yourself, What is your passion? after that you should go through for the rest of application procedure.
Educational Qualifications and Experiences
Have you taken a decision about this job post ? If you have chosen your job, then check which qualification is matching with you. Check the below qualifications requirements. If you have these qualifications, you can apply for this post.
Salary Range
The salary range is specified by post name and other factors like company policy. For this post the salary range is 1800 to 2500 MYR.
Customer Service Job Details
For your help, we have divided the job circular in some of the criteria. The first section is decorated with company details and the last section is with the job details.
Organization Details
Here is the details overview of the hiring organization. We have collected it from Careerjet. Check the table below.
| Organization Name | Sarang Hae Yo |
|---|---|
| Organization Address | Klang, Selangor |
| Circular Published Date | 30/10/2024 |
| Last Date of Application | Not mentioned in the Source |
Job Details
Here are the job details of the Customer Service Job Circular. Here we have included the vacancy, salary range, job location, and other informations related the this job.
| Job Title | Customer Service |
|---|---|
| Job Type | Full time |
| Job Category | Described in the Job Description below |
| No. of Vacancy | Mentioned in the Job Description below |
| Salary Range (MYR) | 1800 to 2500 |
| Expected Salary (MYR) | 1800 – 2500 per month |
| Job Location | Klang, Selangor |
| Age Limit for job | Not mentioned but follow the Job Description below , maybe you can find something about Age Limitations |
| Gender | Not mentioned but follow the Job Description below , maybe you can find something about gender |
| Application Fee | Online Application |
The mighty Job Description of Customer Service Job Circular
Do you enjoy talking to people over the phone and through chat, helping them solve problems? We’re looking for Customer Service Representatives to join our fun and energetic team, providing top-notch service to our customers!Job Requirements:Educational Background:
- Minimum SPM or equivalent, with preference given to those with relevant e-commerce or customer service experience.
- At least 1 year of experience in e-commerce platform operations
- Must be able to converse in English and Mandarin.
- Familiar with the backend operations of platforms like Shopee, Lazada, and Tiktok Shop
- Strong analytical skills to improve strategies based on sales data
- Excellent time management and multitasking abilities
- Strong communication skills and ability to work in a team
- High sense of responsibility, attention to detail, and problem-solving abilities
- Proficient in Excel or similar tools for data processing and reporting
Preferred Qualifications:
- Extensive hands-on experience with e-commerce platforms
- Educational background in marketing or related fields
ResponsibilitiesWhat You’ll Be Doing:
- Communicate with customers through phone, chat, and email to provide quick support and solutions.
- Learn about our products so you can respond to customer needs effectively.
- Handle customer complaints and follow up to ensure they are satisfied.
- Respond to customer inquiries via phone, chat, and email in a timely and professional manner.
- Provide accurate information about products and services to assist customers with their needs.
- Handle customer complaints, resolve issues efficiently, and ensure customer satisfaction.
- Process orders, returns, and exchanges on the e-commerce platform.
- Coordinate with other departments, such as logistics, to ensure smooth order fulfillment.
- Maintain records of customer interactions and transactions in the system.
- Follow up with customers to ensure their concerns are fully addressed.
- Stay updated on company products and services to provide the best customer support.
BenefitsWe Offer You:
- Basic salary: RM1,800 – RM2,500 (depending on experience).
- Night shift allowance: RM50 – RM100 per night shift.
- Weekend shift allowance: RM50 – RM100 per weekend shift.
- Total salary can reach RM3,500+ (including allowances and bonuses).
- Competitive Salary: A market-competitive salary to help you succeed in your career
- EPF & SOCSO
- Annual Leave
- Performance Bonuses & Incentives: High achievers will enjoy annual bonuses and incentives
- Career Growth Opportunities: We provide training and development opportunities to help you continuously grow
- Employee Discounts: Exclusive employee discounts on all our products
- Team Building Activities & Annual Trips: Regular employee activities to boost team spirit, plus a company-sponsored annual trip
- Comfortable Work Environment: Modern office setup to enhance your working experience
- State-of-the-Art Tools: High-performance laptop and licensed software to ensure you can work efficiently
- On-the-Job Training & Professional Development: We offer professional on-the-job training and support your personal and career development through advanced courses to keep you competitive and growing
Additional Benefits
- Annual Leave
- EPF / SOCSO / PCB
- Medical and Hospitalisation Leave
- Medical Insurance
- Training Provided
- Allowance Provided
- Performance Bonus
- Overtime Pay
- 5 Working Days
- Company Trip
- Staff Discount
- Annual Bonus
- Accommodation Provided
SkillsE-Commerce Platform Management Customer Relationship Management (CRM) Analytics and Reporting Digital Marketing Inventory ManagementImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.
These are the informations about Customer Service Job Circular. To get the latest update, keep in touch with us. If you think, we have the ability to improve, let share your thoughts through the comment section , we will take your feedback seriously and will try to improve.
Join Our Facebook Group for Latest Updates JobCirculars.Org and for more job Post Follow Here
HashTags: #Customer #Service
