Customer Service Executive (Mandarin Speaker) Job Circular 2024

Customer Service Executive (Mandarin Speaker) Job Circular

Customer Service Executive (Mandarin Speaker) Job Circular has recently been published. According to the job circular, they will recruit Customer Service Executive (Mandarin Speaker) in their organization. In this article, we have covered everything about the Customer Service Executive (Mandarin Speaker) job circular.

We have written about the published date, application link etc. We have also covered the salary in MYR, location of the job place and other things related to this job for your help. We collected the circular from authentic source. Full details about this job circular has been added in one place here. You can follow this & apply for the Customer Service Executive (Mandarin Speaker) job easily.

Customer Service Executive (Mandarin Speaker) Job Details

From here you will get the details of Customer Service Executive (Mandarin Speaker) job. Below informations are decorated for you to get all the informations easily. We recommend to go through the post. If you are looking for more govt. or private job circulars, you can visit our category section. We also categorized the job according to the locations, industry etc. So, get rocks with JobCirculars.org.

About the post of Customer Service Executive (Mandarin Speaker)

ALEXANRA WORKS recruits people regularly in their organization. The post name of the job is important before applying. Here we have listed the post name(s) of job. We recommend you to check again the job post name. Post name should be chosen according to your passion Ask yourself, What is your passion? after that you should go through for the rest of application procedure.

Educational Qualifications and Experiences

Have you taken a decision about this job post ? If you have chosen your job, then check which qualification is matching with you. Check the below qualifications requirements. If you have these qualifications, you can apply for this post.

Salary Range

The salary range is specified by post name and other factors like company policy. For this post the salary range is 2000 to 4000 MYR.

Customer Service Executive (Mandarin Speaker) Job Details

For your help, we have divided the job circular in some of the criteria. The first section is decorated with company details and the last section is with the job details.

Organization Details

Here is the details overview of the hiring organization. We have collected it from Careerjet. Check the table below.

Organization Name ALEXANRA WORKS
Organization Address Kuala Lumpur
Circular Published Date 28/10/2024
Last Date of Application Not mentioned in the Source

Job Details

Here are the job details of the Customer Service Executive (Mandarin Speaker) Job Circular. Here we have included the vacancy, salary range, job location, and other informations related the this job.

Job Title Customer Service Executive (Mandarin Speaker)
Job Type Full time
Job Category Described in the Job Description below
No. of Vacancy Mentioned in the Job Description below
Salary Range (MYR) 2000 to 4000
Expected Salary (MYR) 2000 – 4000 per month
Job Location Kuala Lumpur
Age Limit for job Not mentioned but follow the Job Description below , maybe you can find something about Age Limitations
Gender Not mentioned but follow the Job Description below , maybe you can find something about gender
Application Fee Online Application

The mighty Job Description of Customer Service Executive (Mandarin Speaker) Job Circular

MohonKelayakan

  • Fluent in English and Mandarin for both oral and written as the person need to deal with Mandarin speaking clients.
  • Candidate must possess at least a SPM or above
  • FRESH GRADUATE is encouraged to apply.
  • Required skills: Microsoft Office (Word, Excel, PowerPoint)
  • Able to work independently, strong work commitment, trustworthy, good team player with excellent communication and interpersonal skills & vigilant on calls waiting and helpdesk enquiry.
  • Self-motivated, fast leaner, positive attitude, able to meet timeline and perform well under pressure.
  • Willing to work on shift including weekend and public holiday.
  • Candidates MUST be based in KL / SELANGOR only.

TanggungjawabSummary: Customer service daily routine which generally consists of handling emails, live-chats and ad-hoc tasks in regard to clients’ request.

  • To communicate with customers by email, live-chats or telephone.
  • To escalate unresolved queries to designated departments for further investigation.
  • To obtain and examine all relevant information to assess the validity of inquiries and to determine possible causes, and to propose appropriate solutions.
  • To communicate progress and resolution of issues to internal and external customers.
  • To familiarize with the prepared SOP on covered scenario on handling emails, processing pending enquiries, as well as answering generally inquiries.
  • To update daily listing for day-to-day operation according to the given requirement.

Manfaat

  • A good amount of Annual Leave entitlement
  • Entitled to various of allowances. – Dental, Optical, Sport (gym/yoga/etc.)
  • Shift Allowance (night)
  • WFH
  • Performance based bonus and annual salary review (Performance review system applies)-terms & conditions.
  • And many more
  • Salary range: RM2000 – RM4000 (depends on works experiences)
  • Yearly Bonus & Increment
  • Monthly company recreation activities
  • Annual leave
  • EPF SOCSO
  • Medical & Hospitalization Leave
  • Medical Insurance
  • Annual Bonus
  • Training provided
  • Allowance provided

KemahiranFluency in Mandarin Customer Relationship Management Problem-Solving Communication Skills EmpathyImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.





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HashTags: #Customer #Service #Executive #Mandarin #Speaker

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