Band 2 Receptionist Job Circular 2025

Band 2 Receptionist Job Circular

Band 2 Receptionist Job Circular has recently been published. According to the job circular, they will recruit Band 2 Receptionist in their organization. In this article, we have covered everything about the Band 2 Receptionist job circular.

We have written about the published date, application link etc. We have also covered the salary in GBP, location of the job place and other things related to this job for your help. We collected the circular from authentic source. Full details about this job circular has been added in one place here. You can follow this & apply for the Band 2 Receptionist job easily.

Band 2 Receptionist Job Details

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About the post of Band 2 Receptionist

NHS recruits people regularly in their organization. The post name of the job is important before applying. Here we have listed the post name(s) of job. We recommend you to check again the job post name. Post name should be chosen according to your passion Ask yourself, What is your passion? after that you should go through for the rest of application procedure.

Educational Qualifications and Experiences

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Salary Range

The salary range is specified by post name and other factors like company policy. For this post the salary range is 23615 to 23615 GBP.

Band 2 Receptionist Job Details

For your help, we have divided the job circular in some of the criteria. The first section is decorated with company details and the last section is with the job details.

Organization Details

Here is the details overview of the hiring organization. We have collected it from Careerjet. Check the table below.

Organization Name NHS
Organization Address Birmingham
Circular Published Date 20/01/2025
Last Date of Application Not mentioned in the Source

Job Details

Here are the job details of the Band 2 Receptionist Job Circular. Here we have included the vacancy, salary range, job location, and other informations related the this job.

Job Title Band 2 Receptionist
Job Type Part time
Job Category Described in the Job Description below
No. of Vacancy Mentioned in the Job Description below
Salary Range (GBP) 23615 to 23615
Expected Salary (GBP) £23615 per year
Job Location Birmingham
Age Limit for job Not mentioned but follow the Job Description below , maybe you can find something about age limitations
Gender Not mentioned but follow the Job Description below , maybe you can find something about gender
Application Fee Online Application

The mighty Job Description of Band 2 Receptionist Job Circular

As part of our modernization plan to develop a first class service at this forward thinking Trust, an exciting opportunity has arisen for a pro-active, enthusiastic, self-motivated, individual to join our innovative and successful Emergency Department Reception Team.The role will be based predominantly at Heartlands Hospital but the post holder is expected to work rotational shifts at Solihull when required.Shift pattern – 07.00-15.00, 15.00-23.00 and 23.00-0700amThe successful applicant will work closely with the the team and team leader. The ability to remain calm under pressure in this customer facing role and maintain confidentiality at all times is absolutely essential, as is the need to manage your own time and diary.Full training and support will be provided and ongoing personal development is encouraged.Main duties of the job*Register all new patients, collecting and checking details input all data onto the Trusts, Patient Administration Systems (PAS) generating the appropriate documentation.

  • Register Ambulance patients being received in ED, collecting all data required
  • Ensure the accurate and timely update of PAS including admission and any changes to patient details of all patients attending ED as required.
  • Scan all documentation for admissions ensuring they are showing on the Clinical Portal before being released from the area.
  • To answer telephone, in a polite and courteous manner being the first point of contact for queries.
  • To receive all visitors to the departments in a professional, polite and friendly manner.
  • Collate information for all overseas visitors, inform supervisor and email Overseas Visitors Inbox.
  • Use electronic SCR (Summary Care Record) to ensure GP’s and postcode information is accurate.
  • Assist in the training of new staff referring back to the ED Team Leader if they require further one to one support.
  • Participate in the Major Incident Procedure.
  • To attend all mandatory training and subsequent refresher courses as and when required.
  • Process requests for ED referral appointments for clinics.
  • The post works on shifts resulting in working without supervision for a period of time in the working week.

About usWe are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.Our commitment to our staff is to create the best place for them to work, and we are dedicated to:Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their ‘whole self’ to a kinder, more connected and bold place to work.University Hospitals Birmingham is a Smoke-Free premises hospital.Date posted17 January 2025Pay schemeAgenda for changeBandBand 2Salary£23,615 to £23,615 a yearContractPermanentWorking patternPart-time, Flexible workingReference number11381Job locationsHeartlands HospitalBordesley Green EBirminghamWest MidlandsB9 5SSJob descriptionJob responsibilities*Please Note : For a detailed job description for this vacancy, please see attached Job Description* Job descriptionJob responsibilities*Please Note : For a detailed job description for this vacancy, please see attached Job Description*Person SpecificationQualificationsEssential

  • *Good level of Education (E)
  • *GCSE grade C or above in English Language and Maths or equivalent or equivalent work experience (E)

Desirable

  • *Substantive experience in a customer care environment (E)

ExperienceEssential

  • *Communicate sensitively and effectively (E)
  • *Excellent face to face verbal communication skills (E)
  • *Demonstrate negotiating skills both with patient/visitors or colleagues of all levels (E)
  • *Excellent telephone skills/manner
  • *Ability to remain impartial and maintain confidentiality (E)
  • *Methodical and accurate(E)
  • *Team working and working on own initiative (E)
  • *Good working knowledge of computerised systems (E)
  • *Good general keyboards Skills (E)
  • *Ability to manage workload (E)
  • *Ability to work in a pressurised and busy environment (E)
  • *Punctual and Reliable
  • *Ability to remain calm whilst maintaining a courteous, caring, professional attitude when dealing with people in an emergency situation (E)
  • *Ability to act on behalf of patients/visitors in the care of the waiting room in the event of a medical or security incident escalating the issue to Senior Nurse Co-ordinator, Security and/or Police (E)

Person SpecificationQualificationsEssential

  • *Good level of Education (E)
  • *GCSE grade C or above in English Language and Maths or equivalent or equivalent work experience (E)

Desirable

  • *Substantive experience in a customer care environment (E)

ExperienceEssential

  • *Communicate sensitively and effectively (E)
  • *Excellent face to face verbal communication skills (E)
  • *Demonstrate negotiating skills both with patient/visitors or colleagues of all levels (E)
  • *Excellent telephone skills/manner
  • *Ability to remain impartial and maintain confidentiality (E)
  • *Methodical and accurate(E)
  • *Team working and working on own initiative (E)
  • *Good working knowledge of computerised systems (E)
  • *Good general keyboards Skills (E)
  • *Ability to manage workload (E)
  • *Ability to work in a pressurised and busy environment (E)
  • *Punctual and Reliable
  • *Ability to remain calm whilst maintaining a courteous, caring, professional attitude when dealing with people in an emergency situation (E)
  • *Ability to act on behalf of patients/visitors in the care of the waiting room in the event of a medical or security incident escalating the issue to Senior Nurse Co-ordinator, Security and/or Police (E)





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