Agent, Customer Service Job Circular

Agent, Customer Service Job Circular has recently been published. According to the job circular, they will recruit Agent, Customer Service in their organization. In this article, we have covered everything about the Agent, Customer Service job circular.

We have written about the published date, application link etc. We have also covered the salary in CAD, location of the job place and other things related to this job for your help. We collected the circular from authentic source. Full details about this job circular has been added in one place here. You can follow this & apply for the Agent, Customer Service job easily.

Agent, Customer Service Job Details

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About the post of Agent, Customer Service

Canadian North recruits people regularly in their organization. The post name of the job is important before applying. Here we have listed the post name(s) of job. We recommend you to check again the job post name. Post name should be chosen according to your passion Ask yourself, What is your passion? after that you should go through for the rest of application procedure.

Educational Qualifications and Experiences

Have you taken a decision about this job post ? If you have chosen your job, then check which qualification is matching with you. Check the below qualifications requirements. If you have these qualifications, you can apply for this post.

Salary Range

The salary range is specified by post name and other factors like company policy. For this post the salary range is 21 to 21 CAD.

Agent, Customer Service Job Details

For your help, we have divided the job circular in some of the criteria. The first section is decorated with company details and the last section is with the job details.

Organization Details

Here is the details overview of the hiring organization. We have collected it from Careerjet. Check the table below.

Organization Name	Canadian North
Organization Address	Ottawa, ON
Circular Published Date	30/10/2024
Last Date of Application	Not mentioned in the Source

Job Details

Here are the job details of the Agent, Customer Service Job Circular. Here we have included the vacancy, salary range, job location, and other informations related the this job.

Job Title	Agent, Customer Service
Job Type	Part time
Job Category	Described in the Job Description below
No. of Vacancy	Mentioned in the Job Description below
Salary Range (CAD)	21 to 21
Expected Salary (CAD)	$21 per hour
Job Location	Ottawa, ON
Age Limit for job	Not mentioned but follow the Job Description below , maybe you can find something about age limitations
Gender	Not mentioned but follow the Job Description below , maybe you can find something about gender
Application Fee	Online Application

The mighty Job Description of Agent, Customer Service Job Circular

Description :The Customer Service Agent is responsible for ensuring the highest level of customer service for our passengers by processing passenger checking in, processing baggage, and their general inquiries.Level: As per the UNIFOR Collective Agreement.Pay Rate: Starting at $21.00 per hour as per the UNIFOR Collective Agreement or commensurate with experience.DUTIES AND RESPONSIBILITIES:
Must be able to perform, but not be limited to, the following duties and responsibilities:

Process passengers;
Make reservations;
Compute fares;
Disseminate information;
Respond to travel agency inquiries;
Assist passengers with mobility and special needs;
Issue tickets and process sales reports for deposit;
Assemble, control and transmit reservations and passenger data;
Administer Staff Travel and employee travel both business and pleasure;
Maintain records as required;
Process baggage;
Process claims for damaged or missing baggage;
Record flight arrival and departure times;
Conduct radio communications with the aircraft;
Provide load data;
Assist the Cargo/Ramp Attendant if so required with the processing of carry-on baggage, placement of cones etc, would not be required to load plane
Perform other duties and functions related to the foregoing;
Other duties as assigned.

SKILLS AND QUALIFICATIONS:
Include, but not limited to, the following minimum skills and qualifications:

High school diploma or equivalent related experience;
1 year of customer service experience;
Must have the ability to work irregular hours of operation and shift work;
Possess a working knowledge of Sabre System;
Demonstrated proficiency in Microsoft Office (Word, Excel, Outlook) with high typing accuracy;
Bilingual in English/French or English/Inuktitut is an asset;
Possess a knowledge of passenger check-in and baggage handling;
Must be familiar with all aspects paperwork/documentation for all passenger service functions;
Must possess strong communication, and interpersonal skills;
Proven customer service skills;
Works well in team environment;
Experience in handling passengers with mobility needs;
Must be adept at handling multiple tasks, and prioritizing duties;
Willing to assist in all areas of passenger services;
Ability to obtain and retain an Airport Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.

Closing Date: November 4th, 2024.

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HashTags: #Agent #Customer #Service