Customer Support Executive II – Aviation Industry Job Circular
Customer Support Executive II – Aviation Industry Job Circular has recently been published. According to the job circular, they will recruit Customer Support Executive II – Aviation Industry in their organization. In this article, we have covered everything about the Customer Support Executive II – Aviation Industry job circular.
We have written about the published date, application link etc. We have also covered the salary in MYR, location of the job place and other things related to this job for your help. We collected the circular from authentic source. Full details about this job circular has been added in one place here. You can follow this & apply for the Customer Support Executive II – Aviation Industry job easily.
Customer Support Executive II – Aviation Industry Job Details
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About the post of Customer Support Executive II – Aviation Industry
JAC Recruitment recruits people regularly in their organization. The post name of the job is important before applying. Here we have listed the post name(s) of job. We recommend you to check again the job post name. Post name should be chosen according to your passion Ask yourself, What is your passion? after that you should go through for the rest of application procedure.
Educational Qualifications and Experiences
Have you taken a decision about this job post ? If you have chosen your job, then check which qualification is matching with you. Check the below qualifications requirements. If you have these qualifications, you can apply for this post.
Salary Range
The salary range is specified by post name and other factors like company policy. For this post the salary range is 60000 to 78000 MYR.
Customer Support Executive II – Aviation Industry Job Details
For your help, we have divided the job circular in some of the criteria. The first section is decorated with company details and the last section is with the job details.
Organization Details
Here is the details overview of the hiring organization. We have collected it from Careerjet. Check the table below.
| Organization Name | JAC Recruitment |
|---|---|
| Organization Address | Petaling Jaya, Selangor |
| Circular Published Date | 31/10/2024 |
| Last Date of Application | Not mentioned in the Source |
Job Details
Here are the job details of the Customer Support Executive II – Aviation Industry Job Circular. Here we have included the vacancy, salary range, job location, and other informations related the this job.
| Job Title | Customer Support Executive II – Aviation Industry |
|---|---|
| Job Type | Full time |
| Job Category | Described in the Job Description below |
| No. of Vacancy | Mentioned in the Job Description below |
| Salary Range (MYR) | 60000 to 78000 |
| Expected Salary (MYR) | 60000 – 78000 per year |
| Job Location | Petaling Jaya, Selangor |
| Age Limit for job | Not mentioned but follow the Job Description below , maybe you can find something about Age Limitations |
| Gender | Not mentioned but follow the Job Description below , maybe you can find something about gender |
| Application Fee | Online Application |
The mighty Job Description of Customer Support Executive II – Aviation Industry Job Circular
COMPANY OVERVIEW
A leading company that specializes in the manufacturing, repairing, and assembling of components for civil aircraft turbine engines are looking for Customer Support Executive II based at Kuala Lumpur. They are dedicated to providing high-quality parts and services to ensure the safety and efficiency of aircraft operations. With a strong focus on customer satisfaction, they offer comprehensive support and solutions tailored to meet the needs of their clients in the aviation industry.JOB RESPONSIBILITIESManage key accounts for assigned customers.Handle all customer correspondence.Investigate and resolve customer issues.Monitor Turn Around Time (TAT) and On Time Delivery (OTD).Escalate important issues to management in emergencies.Maintain customer visit reports.Respond promptly to customer inquiries and complaints.Obtain and evaluate information to handle inquiries and complaints.Perform customer verifications.Direct unresolved issues to the appropriate resource.Record details of inquiries, comments, complaints, and actions taken.Communicate and coordinate with internal departments.Follow up on customer interactions.Manage set management, including scrap replacement and gap management.Send weekly and inspection reports to customers.Assist with logistics and forwarding issues on airfoil parts.Prepare statistical data on TAT performance, OTD, and customer complaints.JOB REQUIREMENTSMinimum Degree in Business Studies or equivalent.At least 4 years of experience in administration.Proficiency in Microsoft Word, Excel, and PowerPoint.Excellent verbal and written communication skills in English and Bahasa Malaysia.Customer-oriented, dynamic, self-motivated, and good planning skills.Strong interpersonal, communication, and time management skills.Strong analytical and problem-solving abilities.Systematic, organized, and a good team player.Ability to work independently and maintain confidentiality.BENEFITS
- Allowance
- Yearly Bonus
- Quarterly KPI Bonus
- Medical Benefits
- Free Lunch Provided.
- Statutory benefits.
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HashTags: #Customer #Support #Executive #Aviation #Industry
