Helpline/Referral Coordinator Job Circular
Helpline/Referral Coordinator Job Circular has recently been published, detailing recruitment for the position of Helpline/Referral Coordinator within . In this article, we cover all essential aspects of the Helpline/Referral Coordinator job circular to assist you in your application process.
This circular provides information about the publication date, application link, salary in PKR, job location, and other relevant details. We source this information from reliable platforms, ensuring that you have all the necessary details to apply for the Helpline/Referral Coordinator job with ease.
Job Details for Helpline/Referral Coordinator
Below are the key details for the Helpline/Referral Coordinator position. We have organized the information for easy navigation. If you seek more government or private job circulars, please visit our category section. We categorize jobs by location and industry for your convenience.
About the Helpline/Referral Coordinator Position
regularly seeks to recruit talented individuals. It’s crucial to confirm the position’s title before applying. Below, we have listed the job title(s). Ensure that the position aligns with your passions and qualifications. Ask yourself, “What is my passion?” before proceeding with the application process.
Educational Qualifications and Experience
Have you decided on this job post? If you have, please review the qualifications that match your profile. Check the qualifications required below. If you meet these criteria, we encourage you to apply for this position.
Salary Range
The salary range for this position varies based on company policy and the candidate’s experience. For this position, the salary range is 120000 to 120000 PKR.
Job Details
For your convenience, we have organized the job circular into clear categories. The first section provides company details, while the last section includes job specifics.
Organization Details
Below is an overview of the hiring organization, sourced from Careerjet. Refer to the table for details.
Organization Name | |
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Organization Address | Peshawar, Khyber Pakhtunkhwa |
Circular Published Date | Thu, 31 Oct 2024 06:57:17 GMT |
Last Date of Application | Not mentioned in the source |
Job Specifics for Helpline/Referral Coordinator
Here are the specifics of the Helpline/Referral Coordinator Job Circular, including vacancy, salary range, job location, and other pertinent information.
Job Title | Helpline/Referral Coordinator |
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Job Type | Full Time |
Job Category | Described in the Job Description below |
No. of Vacancies | Mentioned in the Job Description below |
Salary Range (PKR) | 120000 to 120000 |
Expected Salary (PKR) | 120000 per year |
Job Location | Peshawar, Khyber Pakhtunkhwa |
Age Limit for Job | Not mentioned, but please refer to the Job Description below for possible age limitations |
Gender | Not specified, but refer to the Job Description below for details |
Application Fee | Online Application |
The Mighty Job Description of Helpline/Referral Coordinator Job Circular
Relevant Experience:Advanced degree in women’s development, Psychology, gender, social sciences, or a related field.At least 3-4 years of experience in managing GBV or related projects and coordination of helpline.Strong understanding of GBV issues in Pakistan and globally.Excellent helpline management skills, including budget management, data management, team management and risk management.Strong interpersonal and communication skills, reporting with the ability to build effective relationships with stakeholders.Proven ability to assess, supervise, and coordinate technical work related to helpline.Experience in working directly with survivors of GBV, using a survivor-centered approach, GBV guiding principles (safety, confidentiality, respect, non-discrimination) is highly desirable.Computer literacy, with proficiency in Microsoft Office applications.Demonstrates commitment to gender equality.Exhibits empathy and positive interpersonal skills, including cultural competence.Understanding of GBV case management, and GBV call handling.Proficiency in English, Urdu, Pashto and other languages.Job Description:The responsibilities of the BOLO Helpline coordinator will be to:
- Prepare/ consolidate work plans and progress of the BOLO Helpline, ensure achievements of intended results and targets of the services.
- Supervise and manage the team to implement helpline activities and achieve desired targets through organizing regular staff meetings.
- Ensure the preparation, submitting monthly helpline data/records, verifying records maintained by the helpline staff, and data analysis maintained by the helpline team regarding caller/survivor gender aggregated information.
- Maintain close coordination with other helplines and relevant departments.
- Guide referral coordinators for a strong referral mechanism and ensure that helpline is serving as a referral link to other protection centers and updating a referral directory.
- Ensure privacy and confidentiality of caller identifying information, according to ethical requirements, and SOPs and as safeguarded in the Prevention of Electronics Crimes Act 2016 and internal policies and procedures.
- Ensure mechanisms for helpline staff self-care (e.g., through supervision, team building, stress management activities, etc.) at work.
- Effectively manage conflict between staff at work.
- Ensure that all caller/survivor records are being properly maintained and all helpline resources are used as per the instructions provided by the department.
Consultation with Manager BOLO Helpline to facilitate and ensure capacity building of the staff.
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